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CommunityPass has eliminated the overtime costs for in person registration. 95% of our program registration is done online with the system. The resident also wins as they can register at any time of day and from home.
With our old registration software, accuracy and development were a challenge; community communications were complex; and generating reports was difficult. Since adding CommunityPass, productivity and expansion have come a very long way. Not only is the software phenomenal, but the staff is exceptional.
We have a very complicated registration process for our summer day camp, and CommunityPass developed a component to accommodate that. This has made our lives easier, and it is easier on the parents who are registering their kids.
CommunityPass was a lifesaver! Allowing parents to register themselves, view their accounts when they need to see what they owe, and the convenience of online payments was the key to making my job easier.
My experience with CommunityPass has been excellent. It's very user friendly and easy to use for our office staff as well as our customers. Over the years as the software has improved, those changes have made my job easier on a daily basis.