CommunityPass Features

Online Registration & Purchases

• Register for a Class, Activity, Program & Trip
• Purchase Merchandise & Tickets
• Register to be a Volunteer

Payment Processing

• Integrated Online Payment Solution
• Credit Cards & E-Check
• Convenience Fee Option
• Card on File
• Automatic Recurring Billing
• Auto Credit Card Updates
• Multi-Tender Transactions
• Monthly Statements & Reporting
• PCI Compliant

Community Website

• Online Program & Class Catalog
• Catalog Browsing
• Message Center
• User Accounts
• Balance Payments

Catalog & Content Management

• Catalog Maintenance & Publishing
• Customizable Receipt Content
• Eligibility & Residency Rules
• Pricing & Discounts
• Hosted Documents & Uploads
• Manage Required Documentation
• Smart Registration Forms
• Waitlisting & Max Capacity

Facility Management & Calendar

• Buildings, Rooms & Fields
• Booking & Zone Conflicts
• Single, Centralized Calendar
• Closures
• Photo Library
• Website

Finance

• Accrual & Cash Reporting
• GL Codes
• Taxes
• Revenue & Credit Tracking
• Receivables
• Refunds
• Reconciliation
• P&L
• Expense Management
• Payment Plans

Comprehensive Reporting

• 300+ Pre-Built Reports
• Attendance, Financial, Roster & Statistical
• Render On Screen, Excel & PDF
• Report Builder & Designer

Customer Management

• Create & Manage Customer Account
• Robust User Search
• Transfers & Withdrawals
• Credit Cards, Checks, Cash, Gift Cards, Purchase Orders, Scholarships
• Registration & Balance Payments
• Issue Refunds & Credits
• Generate Statements & Invoices
• Set & Validate Residency
• View Balance Details

Donations

• Prompted during Registration
• Stand-Alone Web Page
• Anonymous Donors
• Tax Write-Off Documentation

Day Camps

• Sessions
• Attendance Rosters
• Multiple Sites
• Trips, Meals & Transportation Registration
• Early Drop-Off/Late Pick-Up

Email & Text Messaging

• Unlimited Outbound Email & Text
• List Creation & Filtering
• Personalization
• Attachments
• Opt-In/Opt-Out
• Scheduled Transmissions
• Open Tracking
• View Video

Security

• Role-Based
• PCI Compliant
• Tier 1 Facility

Support & Training

• Online Help & Training
• Webinars
• Videos
• Unlimited Phone & Email Support
• 24-7 Emergency Support

Memberships & Passes

• Seasonal, Day, Guest & Free Passes
• Packages
• Fixed Duration & Recurring
• Auto Renewal
• Member Pricing
• Expiration Reminders

ID Cards & Scanning

• ID Card Design
• ID Card Individual Check-In/Out
• ID Card Family Check-In/Out
• Gate Entry Messages & Alerts
• Real Time Visitor Tracking

Point-of-Sale

• Member or Anonymous Transaction
• Shift Management
• Price Override
• Transaction Voids
• Multilevel Item Navigation
• Tile Design for Touch Screen

Facility Rentals

• Online Requests
• Approvals Workflow
• Customizable Permits
• Payments

Leagues & Scheduling

• Coaches & Captains Site with Messaging
• Commissioner Access
• Team Formation
• Rosters
• Parent & Player Site
• Integrated League Scheduling
• View Video

Instructor Site

• Attendance & Rosters
• Instructor Dashboard
• Role Based Access
• Messaging
• Mobile Friendly
• View Video

Ticket Redemption

• Barcoded Scanning for General Admission
• Customizable Printed Ticket
• Single Use Ticket

After Care Management

• Before & After Care Registration
• Customizable Billing Periods
• Auto Bill Pay
• Automatic late Payment Fees
• Full Year Enrollment or Occassional Use
• Schedule Changes
• Flexible Spending Report
• View Video

Digital Attendance

• Digital Parent Check-In/Check-Out
• Authorized Pick-Ups with Signatures & Photos
• Digital Instructor Attendance Tracking
• Pick-Up Timestamps
• Late Pick-Up Report
• Student Onsite Report
• Real Time Access to Emergency Contact Information
• View Video

Front Desk

• Daily Admissions
• Drop-Ins
• Multi-Visit Passes
• Attendant Check-In
• Self-Service Check-In Kiosk

Student Manager

• Automate student uploads from a Student Information System to CommunityPass
• Monitor upload status
• Troubleshoot student data quality issues
• Allow parents to verify student information